I REFER to the report, "S'pore broadband limps along (my paper, Sept 7).

After experiencing three years of fast online connection speeds in Australia, I find the broadband speeds in Singapore excruciatingly slow.

When I call my Internet service provider (ISP), I always get the same explanation.

I am told that my Internet connection speed is well within the range I should expect for my connection plan.

I suggest we follow the example of Australian ISPs.

Like them, Singapore ISPs should offer plans which place a cap on the volume of data a subscriber can download or upload each month.

For, say, the first 30GB downloaded or uploaded per month, users would be able to enjoy high broadband speeds.

When the cap has been reached, the user would then have to settle for dial-up-connection speeds.

This would solve the problem faced by most ISPs, namely, that of contending with heavy users who consume huge amounts of bandwidth by downloading or uploading torrents regularly, while ensuring that all users enjoy stable, fast connections.

Most users in Singapore would relish having broadband speeds similar to those available in the other countries ranked above Singapore in the survey cited in the report.

However, this comes at a price.

I understand that it is simply impossible to provide such high-quality Internet service without a cost.

Hence, a cap-based plan would benefit everyone.

Mr Sing Keng Loon

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