SOON, you can reset your SingPass password online and immediately.

Currently, SingPass users who have forgotten their passwords need to visit a SingPass counter to have it reset or submit a request online for a new password to arrive by post four working days later.

The new system will be launched on Nov 25.

For added security, users are required to first answer questions about themselves correctly, before receiving a code on their pre-registered mobile phones and another code on the online screen. Users can then use these codes together to reset their password.

There will also be a new hotline number 68877377 if users need help.

Ms Pauline Tan, Senior Director, Government Chief Information Office of the IDA said on Monday: 'With increased online connectivity and mobility among infocomm users, the Government has to ensure that SingPass continues to serve users effectively and efficiently when they access government e-services.'